We're a friendly team of engineers focused on providing an outstanding customer experience and striving to resolve any IT issue life throws at us.
We are an ISO registered and we pride ourselves on building close, honest and trusting relationships with our clients - a true business partnership. This is achieved by offering effective response times, continuous improvements and rapid delivery.
Whether you need advice on a specific IT project, help with cyber security, support through an office move or migration to the cloud – we’ll work together to find the solution that’s right for your business.
Why Work with Us
- Peace of mind – we monitor your systems remotely to identify potential faults before they arise
- Remote support – minimising disruption to the office environment and preventing access delays when your business is closed
- Expertise – all our engineers and consultants are highly qualified IT specialists
- Customer service – we tailor our support contracts specifically to your business needs
“ To provide exceptional service by delivering high quality secure IT systems and solutions, that allow our clients to effectively meet all their business goals. Whilst always remaining focused on value and budget. ”
We deliver the high level of service that you would expect from an in-house team. We always go the extra mile to solve our clients' problems no matter how trivial or extensive.
Working with us removes the IT overhead costs and stresses and enables you to focus on running your business. We’re also able to work closely with your in-house IT team, providing support when and where its needed.
24/7 IT Support. 365 days of the year. Our expert IT Engineers are on hand all day, all night and even during bank holidays, so you know we’ll always be there to provide you with the support you need, when you need it.Read More
Our team of highly experienced, multilingual IT network engineering staff (Cisco CCIE RS & SP, Juniper JNCIE M/T & SP & MSCE) provide you with cost-effective outsourced network design engineering services. Expertise in Cisco...Read More
Our backup and security services identify these risks, put a plan in place to mitigate them, and ensure you’re up and running quickly if the worst happens to preserve business continuity. Every smart business owner should...Read More
Disasters occur suddenly and they can have a devastating impact on your business. With our reliable Data Backup Service you don't have to worry about loss of data. Your data is backed up in an isolated environment...Read More
We supply, install and troubleshoot CCTV systems of all kinds. We use the most efficient and reliable technology available and can incorporate the most innovative surveillance equipment on the market.Read More
Every client will notice the benefit of greater cost savings and flexibility associated with our VoIP telephony solution within first month of service. We create bespoke solutions suited to you.Read More
Server Room Cleanup
The saying goes.... out of sight out of mind.
However, this saying shouldn't apply to your server rooms.
Your server room is one of the most business critical rooms in your building. Keeping it manageable and tidy can be an uphill struggle as new patches and cables are added. Spaghetti junction can soon develop.
ZAKS IT has been cleaning up server rooms for years. Fully qualified engineers work within timeframes suited to your business, preventing downtime and working weekends to create a well maintained server room.
The long term health of your IT infrastructure can be traced back to the quality of your server room. Let ZAKS IT create the foundations for a trouble free system.
For small-to-medium sized businesses, outsourcing specific projects, tasks, or services to a third-party provider is fairly common.
Outsourcing tech support, customer help desk functions, and on-site maintenance all fall into this category.
According to IT Management, many companies turn to IT outsourcing for access to otherwise unavailable resources: staff capabilities, hardware or infrastructure access.
Outsourcing also makes costs more predictable - for example, using a hosted server (instead of purchasing and maintaining your own equipment) lets businesses fix expenses at pre-set amounts each month. There are no up-front equipment expenses or variable maintenance costs beyond this fixed amount.
Here are some of the reasons our clients are outsourcing their IT:
Companies in transition (particularly those that are rapidly growing, moving, initiating new projects) like the flexibility provided by an outsourcing company. Instead of hiring new employees for temporary projects, a company can contract for specific services or for specific time periods.
One of the most popular reasons for outsourcing any project is to get access to expert knowledge and experience that current employees can't provide. You also won't have to pay for your IT person to keep up-to-date on new techniques and programs via training. The outsource company trains those employees for you.
One of the most commonly outsourced business functions is the customer service help desk. Outsourcing can help businesses without the office space, employee availability, or personnel language capacity to serve clients across time zones at all hours of the day and all around the world.
Recent studies estimates that 80% of businesses with fewer than 300 employees would realize significant savings from outsourcing e-mail management alone. IT companies are often able to provide access to services and equipment at far lower costs than your business would incur trying to go it alone.
WHY CHANGE IT SUPPORT COMPANY?
There are many reasons companies might want to leave their existing IT support company - poor response times, high charges, impersonal service or lack of care. Perhaps there is nothing wrong with your existing support company but you have an idea that things could be better? If you have any concerns about your existing computer systems or IT support provider, why not contact us and see how we can help.
We commit to switching any
small businesses (0-50 employees)
support contract within 3 days (Friday-Sunday)
when purchasing a 1 year or more support contract.
If we fail to meet this time frame the client will receive their first month's support free.
Our main office is in the heart of the City of London, only 2 minutes walk from Liverpool Street Station. We have most London Underground Lines nearby so we can easily reach any customer in London in less than an hour.
25 Finsbury Circus,
London, EC2M 7EE
Phone: 0333 9398 499
Phone: 0333 9398 499